Apparently they were trying to do this here, but a bunch of emails wouldn't cut it. I can actually understand that.
However, there should be a channel for companies to pursue to expedite the process. If I were the Apparent Software, I would send a letter from an attorney- perhaps an affidavit- testifying to what I was trying to do. This would at least take PayPal off the legal hook for anything they are trying to do.
And it's a lesson for all of us. If we want to partner like this, we have to make it easy for our "silent" partners (PayPal, Google Checkout, Amazon-- they are all in the same boat here) to play along. I'm grateful to the blogger for posting: this problem wouldn't have occurred to me.
If may also make a difference if you are working as a sole proprietor vs having a govt id # (EIN in the US). But this is wild speculation.
Surely, the 6 vendors won't point to a pirate selling web site, right? Also, we provided all their 6 paypal accounts. They could just call them to verify (which they apparently did when processing limitations of my partner's account).
Jacob. Apparent Software.
But Google does the same thing. I have an issue with adwords that comes up over and over, and nobody there will give me a workaround.
But my problem remains. I sell an educational software product, but I get lumped in with the "essay farms" that sell complete papers to students. So every time I change an ad... even just the price... I have to go through a lengthy review process.
I asked her to institute some sort of trust system-- with occasional spot-checks, of course, to allow my ads to come up in reasonable time. Even my grocery store has a payment trust system!
Still waiting for that system.
Factoring in anecdotal evidence like this (or mine) always has risks.
I'm sure you could find someone local who absolutely hates the bank you choose to have accounts with, but that doesn't necessarily mean you'll have issues.
I've been living in one for decades without any problems.
Factoring in anecdotal evidence like this (or mine) always has risks.
When does the plural of anecdote become data? At least, there will be a point where we've got enough data points to start taking precautions.
I have experienced my account having been frozen a few times, but in all but one case it was just a matter of uploading the required documents. The one case where this wasn’t enough was because an account had been frozen with the claim that I used it for “cash advance”, but the actual reason was something else, so I had to call them — they do have a number you can call with an actual human in the other end.
I have also sold to a lot of people via PayPal, and there is definitely a lot of fraud going on, as people have used stolen credit cards and hacked accounts more times than I’d thought to buy my product — so to some degree I do understand why PayPal are pretty strict. They are also under a lot of external regulation about anti money laundering and similar.