Another major Rackspace outage. (I'm moving my servers) | Hacker News Reader

Another major Rackspace outage. (I'm moving my servers)

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14 pointspmikal11 comments

I just chatted Rackspace (the Sales Dept to see what they would say), they said to me that all new accounts will be in the VA-DC facility, and not in the Dallas facility.

They never seem to have these problems in the San Antonio HQ facility. I wonder what the problem is with this particular Dallas facility. What could be the difference between the Dallas and San Antonio facilities? San Antonio seems to run like a clock, and the Dallas center seems to be starting to look like the Corvair--unsafe at any speed.

When Rackspace has an outage does that generally mean Slicehost does as well? I ask because I was looking at using Slicehost but being a Rackspace company has me leery.

I believe most Slicehost slices are still hosted in St. Louis and would not be subject to the DFW data center downtime. Not sure if new ones are being created their or not.

From what I've heard new slices are automatically created in DFW, but you can request that they be moved to an STL datacenter by contacting support.

Realtime twitter updates in search, cool: http://www.google.com/search?q=twitter+rackspace

I was able to ssh into my server on one IP, but not another, which also meant some sites worked and others didn't. Seems like a network connectivity issue.

"Network issue, not power, you can remote desktop into device. Not sure what the problem is yet." According to phone support.

I couldn't remote desktop into my servers during the outage

philip: when is rackspace going to be back up?

Anarka F: looks like we just lost connection to a server in Dallas I do not have details since it just happened can I have your name and email address and I will send you details as soon as everything is back up

Anarka F: our engineers are on top of things! hang tight!

http://status.apps.rackspace.com/

Rackspace is down, support not answering phone.

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