Show HN: The customer service guide for startups

paweljaniak.co.za

6 pointsinstakill3 comments

Hey HN, I've put together a short, free guide on customer service that aims to be a reference point and reminder for small teams to keep their customer service standards high. It covers quite a few of the fundamentals of getting your business up to speed on delivering good customer service.

It's aimed at startup teams, solo entrepreneurs and smaller businesses.

For those of you that are going to nag about having to subscribe to get the ebook, here's the direct link:

http://paweljaniak.co.za/assets/custserv.pdf

Thanks for putting up the direct link. I think you might be more successful in getting people to sign up if they know what is inside the guide. Maybe have a short excerpt from the book on the landing page so people can see what they might be getting.

Good idea!

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