One also has to keep in mind that retail traders are often matched with other retail traders in the same brokerage; their orders probably never make it as far as Getco, Citadel, etc
NYSE's concept of DMMs is not a bad compromise between the Wild West of full automation and the corrupt 80s fatso that takes a huge spread. Unfortunately, this solution doesn't scale well.
Imagine you have a stop loss, which doesn't trigger, then the market vol interrupts, then the price opens 10% below your stop loss.
Oops, you'd be moaning about that instead.
That's why I used the words "reduce the likelihood" instead of "eliminate".
As to the efficacy and benefits of volatility interruptions, research has been carried out on this - 'Price Discovery in European Volatility Interruptions': http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2365772
Then when ES and the other futures did unfreeze, they promptly plunged to a second limit down in extremely thin trade. Why so thin? Because when you stop trading, everyone empties out of the orderbook, and they don't necessarily dive straight back in once it unfreezes. Liquidity gradually comes back as participants assess that the price is stable and they can start quoting again.
Monday was not a good day for your argument.