You can get supported ruby 1.9.3 on RHEL6 or CentOS6 https://www.softwarecollections.org/en/scls/rhscl/ruby193/ or https://wiki.centos.org/AdditionalResources/Repositories/SCL
Unless they are unwilling to upgrade their rails and using the ruby version as an excuse :) Best of luck to you!
From the ruby193 SCL page you linked to:
"Community Project: Maintained by upstream communities of developers. The software is cared for, but the developers make no commitments to update the repositories in a timely manner."
But if you have a redhat subscription they are fully supported. I should have pointed that out in my first comment though, thanks for bringing it up :)
"All Red Hat Software Collections components are fully supported under Red Hat Enterprise Linux subscription terms of service. Components are functionally complete and intended for production use. " [0]
[0] <https://access.redhat.com/products/Red_Hat_Enterprise_Linux/...
But, we're talking about enterprise here, no young hip startups. Enterprise wants stability over everything else, young hip startups want the new shiny.
There are huge amount of Java 1.3, 1.4, and 1.5 applications still running in Enterprise all around the world with zero issues. Most of the time it doesn't make financial sense to re-build or spend time debugging an upgrade just to have the latest runtime.
"If it ain't broke, don't fix it".
As an aside, J2EE is quite good and very prevalent in enterprise, JBoss, GlassFish, Tomcat, etc...
The apps were upgraded where possible but most of them had dependencies that would only run on Ruby 1.8 and have long since been abandoned. We considered rewriting them, but they are only used internally and are most likely going to be shutdown in the next year or so. At least the OS doesn't have any known security issues and is now properly behind a firewall, so that's something.
One of the issues with Ruby 1.8 is that it only compiles against OpenSSL 0.9.x. To compile it from scratch means you need to downgrade that (and a few other deps), which is about as painful as you can imagine. CentOS 5.5 still comes with that and is supported until 2017, where as you would need Ubuntu 8 or lower. I was thinking of creating a LTS version of Ruby 1.8 (a la Rails LTS), but I don't think the need is really there. Businesses who are running Ruby 1.8 have either weighed the risks or simply don't care :/
edit: SCL's aren't supported by RedHat
"All Red Hat Software Collections components are fully supported under Red Hat Enterprise Linux subscription terms of service. Components are functionally complete and intended for production use. " [0]
[0] <https://access.redhat.com/products/Red_Hat_Enterprise_Linux/...