I think this could be a game changer. But sadly, they might infringe on countless number of telecom patents if they introduce more than basic features (call handling,enhanced IVR, enhanced conferencing, and etc).
They have to walk a fine line.
They have to walk a fine line.
could you elaborate how - I mean, if a developer uses their API to create a product tailored around IVR, could it infringe?
Or is it at the infrastructure level?
I'm not a litigation expert but if you were to build a feature that infringes on a patent you might be liable.
Below is a link to uspto telephony classifications. http://uspto.gov/web/patents/classification/uspc379/sched379...