I normally am quite reserved about language use, but comparing google to OVH? Seriously? OVH is a dysfunctional company that somehow turns a profit.
We almost lost our company's domain name twice due to their incompetence.
We almost lost our company's domain name twice due to their incompetence.
(Used OVH for several years, but my server with them has an uptime of 1034 days as of today, so customer service might very well be useless - I've never had a reason to talk to them)
But I have something that approximates bad luck. See my earlier posts about Project Fi.
I've been a very happy customer for years now.
We only got to know about this because of a standard email warning from the country's registry (not OVH as a registrar) itself about quarantaine and expiry!
We spent over eight hours over several days talking to OVH. I have been able to verify that the problem was on the side of OVH only, and not on the registry's side at all.
In the end, we made a direct payment to the registry to make sure the domain was not deleted.