Can Everlane Become the Next J.Crew?
racked.com
racked.com
For example, the shirt I'm wearing is $22, but they claim a comparable shirt costs $50. The reality is it feels like a $22 t-shirt. I know what to expect from a $50 t-shirt — almost always a $20 shirt with a $30 logo. Occasionally a $50+ t-shirt has something special going on (usually in the thickness/stitching), but the Everlane shirts are standard quality with a cut that fits me well. And the "comparable value" inflation of the women's clothing seems even worse.
The style is enough; would rather not be told I'm getting a special deal that I don't think I'm getting.
"They have very thorough sizing information on their site and they treat customers really well," Ariella Major, a 25-year-old marketing associate and Everlane devotee, says. "Their marketing emails are very inviting and they send you really nice personal emails too. You can tell a thoughtful person wrote it."
A marketer praising the work of another marketer; "you can tell a thoughtful marketing intern wrote it!"
The constant focus on price alone is simply a race to zero, where the consumer wins initially but ultimately loses when quality is sacrificed to keep costs going down and margin up.
The price, it turned out, was outrageous and hilarious[1], and I immediately decided Everlane was a brand for suckers.