One can like or hate Amazon, and it may or may not be a crappy place to work.
That said, it sounds like NYT (a newspaper of record, btw) did more than reasonable selective reporting, to evoke certain feelings in the readers, to get clicks, to start a conversation, or what the reason may be. And it's lousy to see this in modern news reporting. Even the respectable publications err on the side of sensationalism, and it's notoriously hard to get unbiased information as a reader.
Where can someone go to read unbiased, well-researched, both-sides-of-the-story news?