My take on this (which may not necessarily conflict with your view) is that process exists to serve individuals and interactions. For example, the standup meeting is a common practice used to facilitate interaction amongst team members, and to bring forward issues an individual may be experiencing. However, there are teams out there that communicate really well outside of standups. Individuals bring up roadblocks early on. For these teams, standups are redundant... but they are core to most agile processes. In this case it makes sense to ignore that part of the process -- it just gets in the way.

In my opinion, process should _always_ be bent and ignored when appropriate. This doesn't mean that you shouldn't be disciplined, or that you should ignore process. Additionally, I think that questioning the process should be encouraged. To which, the author also says:

> Team members reject Agile methodologies openly, as they do not want to be pushed out of their comfort zones.

To me, there's a fine line between rejecting something because it pushes you out of your comfort zone and rejecting something because it gets in the way of doing work. The fact that the author doesn't bring up the possibility that there are many valid reasons for rejecting methodology leads me to believe that he may himself be lumping anyone who disagrees with him into this category, which can be very dangerous. One shouldn't ignore the process just because you don't feel like it, but you also shouldn't blindly follow the process just because someone says that's the only way to stay disciplined.