Yep, and despite promises of decreasing reliance on RNG, the most recent raid (Kings Fall) has more loot randomness than any of the previous end game activities.

At each loot point you have a chance of getting loot or not. Fine, that's just like the previous raids. But now instead of getting max level gear, you get gear between (MAX-10, MAX). It's double randomness, and it sucks.

Introducing a bunch of quest based loot items was great. But you can't actually use most of the items until you're blessed with MAX level gear from the raid that you can then dump into this special item you just received.

Oh, and if you want to level up more than 1 piece of gear? You need to throw the dice multiple times for chances at MAX.

It's like they listen and react correctly on one hand, and then completely forget the point. Either that, or they just want a farmville like experience.