My only gripe was user management. It lacks an LDAP or PAM integration, substituting RADIUS instead. No biggy, I can set up a SoftEther->RADIUS->LDAP bridge. The caveat is that SoftEther will only apply RADIUS authentication to accounts you manually define; so you must create a user in SoftEther and enable RADIUS for them. This may have been fixed by now, but was rather annoying back then!
I suspect it hasn't gotten a lot of widespread publication in English forums because it's from a University project from Japan so there aren't a lot of English-speaking contributors (there are only 9 contributors to the official repo).
Additionally, it was only open sourced in 2014 so as an open source project it's pretty young.
I remember reading that there was a 10-year agreement that finally ended at the start of 2014, allowing the original developer to go open source. The source tree is different from PacketIX's though, so some of the features are still not available yet in the open source version.
I to was concerned with the legitimacy of the software. But it is open source now, which should aid discovery.
I don't use it anymore at the moment. But my gut feeling is it is legit software, but sometimes there is just no way to know...