Can Facebook Work Chat Finally Kill Email?
forbes.com
forbes.com
Big companies... Well, I can't imagine VP's in corporate America hopping on Facebook to message their direct reports.
Microsoft has a pretty good foothold on this market simply by owning Skype.
(Not to mention that so-called "solution" is "just throw all your business data down Facebook's ever-hungry maul; after all, what's the worst that could possibly happen?" Even though e-mail is horrible, this scheme has - somehow - managed to be even worse, a feat long assumed impossible)