I got something sent next-day via Amazon recently and LaserShip made an extremely half-assed first attempt. I had to spend an hour on the phone with a LaserShip rep and pass my phone number along to the driver (who is an independent contractor) to get a second attempt that same day, after they tried to punt it to the next day with no guarantee that a better delivery attempt would be made (I live in a no-doorman apartment building).
The interesting thing is that I wouldn't have even have been able to complain to Amazon until LaserShip noted that they completed delivery -- so I could have spent days or weeks in limbo.
If there were checkboxes on Amazon where I could choose which carriers they couldn't use, I would...even if I had to pay the difference in shipping.
"Thank you for your tracking inquiry. Unfortunately, Lasership is unable to confirm control of your package at this time. So that you may be promptly assisted we are deeming this package as Lost by LaserShip. Please contact your Seller for further assistance."
It's a very safe neighborhood, but c'mon... if I had actually been at my office rather than out for a coffee while working from home, it 100% would have been stolen by the time I got back.