I tried to contact support only to find out the company had been sold recently and the new owners saw fit to fire all the support staff and do away completely with telephone support for technical issues. Tried chat and after waiting, no joke, three hours for someone to show up in the chat was told that the problem was with my code. Even after telling the agent I could upload a blank page and the code would be injected into the page.
Long story short, I am now hosting on my own server. Now looking for a good host I can point my customers to, one that won't try to nickle and dime them like godaddy.