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> Feeling very righteous and indignant...

Recognizing those feelings and knowing that it is time for a walk and NOT time to respond to emails is a useful skill.

Absolutely. I took a mindfulness class and the biggest takeaway for me was to take time between the event and the response whenever you feel an immediate emotional reaction.

There's an "undo send" feature in gmail (settings->general) that has saved me a few times. I wish it would allow for a send delay higher than 30 seconds though.

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