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We are currently getting DDoSed at Hetzner and they are clueless as well.

If you're planning on getting DDoSd you probably should pick a provider that offers DDoS protection.

Not sure why you'd choose a budget provider for production infra anyway.

> If you're planning on getting DDoSd

This, don't do it, far better to not get DDoSd ;-)

Surely any org that depends on internet presence would plan against DDoS attacks. That's like internet 101.