I didn't say typical dumb engineers. I said typical engineers. Looking for technical solutions when the problems are not technical. That's pretty typical in my experience.

I'm not underestimating the issues they get. I looked at it before I wrote what I wrote. It's a lot. But I'm not going to feel bad for them. They have a massively successful open source project. And only 5 people. Despite lots of use. I wonder why more people aren't getting involved to triage the issues instead of looking for a technical solution?

I'm not being lenient on Github either. Their issue tracker is incredibly limited. It always was. I remember when they launched it and they were very clear about its simple limitations. Simple is good. Until you're a massive opensource project using it as a catch-all bin for troubleshooting issues.