Show HN: Free alternative to intercom.io live messaging | Hacker News Reader

Show HN: Free alternative to intercom.io live messaging

crisp.im

20 pointsbossx21 comments

Great product! I already use it and my retention have just explode. My users now talk to me easily and I can retrieve a lot of feedback. I have test other products like intercom and cie and in two words: it's expensive for a lot of complicated tools that I will never use.

Looks really great!

Do you guys plan to open up the plugin capabilities? We're building a marketing automation platform that we're hoping to connect to support software as well

This looks perfect for what we need, and the price is certainly right.

The notifications don't play any sound or vibrate on my Nexus 6. Also, if I go to the notifications screen and hit save, it alerts that the changes are saved, but it doesn't close the screen, so I'm stuck there until I hit cancel. Little bugs, nbd.

You can let them know here https://crisp.im/contact/

Hi! We're still early in the product, mobile apps are in beta ATM, we're working on native versions for them, current versions are just transitional versions.

How do you plan to make money if it will be free forever?

We plan a plugin system. The core is all free, and to get special features we have a marketplace. Crisp + Slack, Crisp + Zendesk, etc.

Trello is doing something similar.

The chat seems to be completely broken - getting an "Invalid chatbox code" and its not possible to add a site.

Can you retry now? We had some event processing delays due to our growth.

Email notifications doesn't send if visitor doesn't leave it's email

Hey! Which way? Email notification for an unread message from visitor to operator after 1 minute, if visitor doesn't leave his email, is that right?

Exactly. I'm talked about it in support chat some days ago (last message – 26 / 02).

PS. Found small bug – February dates became January :-) https://yadi.sk/i/SCwY2ubWpnqnV

Thanks, we'll look into it to fix it! :)

Bug fixed. Email event processing was delayed yesterday, emails should have be dispatched a few hours back ago.

Thank you, it really work now!

This is awesome. Totally trying this out. Thank you for sharing.

curious what the tech stack is?

Hello! We're running NodeJS (ECMAScript 6), RabbitMQ and Redis at the core of our infrastructure. The whole thing is split into micro-components (eg: a worker dedicated to emails, another to client-side websocket, another to messages, etc).

If you looking for free alternative for intercom: https://userengage.io

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