Yes I tend to agree. I still see people at work hunting for the correct folder to store email. Showing them how to use labels (in whatever client they are using) is often something of a revelation. Seeing the freedom you have just handed them can be quite surprising as well as a great way to get a free pint!

I'm a avid command-line and vim user and for a long time made use of text based todo and note taking tools. Whilst my naming schemes and structures always made perfectly logical sense, they never flowed when in use. After many years I concluded that I needed something more than just a river of text and started using tools like Trello and Todoist. Whilst my inner nerd feels like I have failed the command-line in some way, I'm really getting much more out of my tools than I have to put in.