I understand her point. However, if I am offering one thing but people keep repeatedly asking for another thing, then maybe that other thing is what I should (also) be offering. Seems like pretty good feedback from the market.
Similarly, I will probably never implement my #1 feature request ("How can I make cards with pictures?") If anyone here thinks they can bang that out in the proverbial weekend a) if you do I will send you customers and b please tell me if the support burden ends up being as hellacious as I expect it will be.