I realize that the issue of names is complicated when you consider different practices the world over, but is there not some kind of RFC or other specification that people are supposed to follow? How can that be in 2016?

The first job I took in IT, after graduating with a liberal arts degree, was in software testing for a company that made point-of-sale systems. Only a month or two out of training I was given the task to test a name and address form. Knowing that quotes were special characters in databases, I tried entering something like O'Connell as a last name. Sure enough, the system broke. I remember filing a snarky bug report about how Irish and Arab people ought to be able to use the form.

My point is that testing for quotes and "Null" as a surname isn't some kind of esoteric science. What's wrong with people!