These are services run by other companies, and unless you have a written payed for contract with them, they have no reason to "fix" your issue. You are the one developing a tool that uses their platform, so you are responsible to make sure it works. This is also a known "issue" with twitter so expecting it to magically not happen is not going to end well. You are basically playing roulette with the cloud company, hopping they will not change or limit your access. At least thats how I look at all these cloud services.