I'm not willing to concede that - it's a call center job. The expected turnover in call centers is likely the same as fast food at < 1 year.

Here's how the hiring process went for this particular job: she walked in off the street and they hired her the same day. Does that sound like the hiring process you're familiar with for any job with a career path?

If Talia had applied at McDonalds and then complained the way she did, do you think her argument would be more or less valid?