I don't know whether this is deliberate on the part of Apple to discourage the use of iTunes, or whether they really think that it works well and is intuitive. For anybody from Apple reading this -- iTunes is not intuitive. It is horrible.
I don't know whether this is deliberate on the part of Apple to discourage the use of iTunes, or whether they really think that it works well and is intuitive. For anybody from Apple reading this -- iTunes is not intuitive. It is horrible.
This! One is something like "delete all the music from my iPod" and the other is "delete all the music from my hard drive". How on earth has this situation been allowed to develop?
Similarly, the default setting where Apply tries to copy all of your content to a new iPod when you plug it in, in alphabetical order. I have 300Gb of music, you should know that won't succeed.
It can, without asking, delete the music from your device or your folders, reorganize your folders, rename your songs and reset their id3 tags.
The mentality of "our users are stupid, just do everything for them" seems pervasive throughout apple's products.
Oh, it's worse than that: "we know better than you regardless of your intelligence. trust us: this new UI is better for you; this new media file manager is better for you; this new gesture is better for you" - forget all the work you've done, forget all that time acclimatizing to the last set of UI and gesture changes ...
The whole "user is stupid" attitude was basically stated to me by a big name Gnome developer a year or so ago.
And his like seem to have their fingers in more and more of what lives above the Linux kernel (and are likely chomping at the bit to do the same to the kernel itself once Linus is out of the way).
I had the joy of buying a product that Apple swears doesn't exist ("Our records say we never made a machine with that serial number, so I'm not allowed to put you into the support system.") Three dead logic boards later, I'm done with the company altogether.
I'd like to think that with market penetration nearly complete, Apple will start to face consequences for this. They're depending on beating competitors and pushing upgrades now (instead of selling to new buyers), so lost customers are a bigger threat. I'm not holding my breath, though, it's just too rare.
If your user is stupid, they won't be able to manage a general purpose computer but will instead require a well-controlled computing appliance that will dutifully collect all the rents its creators can get away with.