I literally can't remember the last time Gmail had an outage, and I've been using it for 8 years.
http://www.pcworld.com/article/160153/google.html
http://news.softpedia.com/news/Longest-Gmail-Meltdown-in-His...
http://arstechnica.com/information-technology/2012/12/why-gm...
http://www.computerworld.com/article/2486914/web-apps/update...
Keep in mind, when comparing it to your experience, is that not all customers are necessarily down when there's a problem.
I'm not dumping on Gmail, running a giant system like that has got to be extremely challenging to get right.
But let's not wear rose-tinted glasses about the cloud. It can be great, but for some applications you can get better reliability by competent people deploying reliable software on reliable hardware.
This doesn't jive with the tech industry hype train though, hence, it being "myopic" to consider running your own services internally.
Is there a list of outages on other 'major' services of this magnitude?