I'll be the first to say there's a lot of mismanagement, incompetence, politics, etc that leads to this but it's also one of the most data driven industries around and there's a lot of proof behind the results. It's not all just random guessing.
I'll be the first to say there's a lot of mismanagement, incompetence, politics, etc that leads to this but it's also one of the most data driven industries around and there's a lot of proof behind the results. It's not all just random guessing.
You have some players who have honed their advertising strategy for years to try to get the biggest bang for their buck- and they're willing to pay to have professionals work out how to hone it further.
You also have unheard-of locals who have pinstriped sales reps telling them about how much money they're going to make if they buy this billboard or phone book page, and agencies paying big bucks to get the pinstripiest, salesiest representatives to the right suckers as efficiently as possible.
Then there's everything in-between for all the people who are in way over their heads but want to at least imitate the ones who are doing it right.
The technical strategies are pretty straightforward but it's all the business policies, silo'ed data, bad integrations/tech, privacy issues/constraints, and (the worst of all) politics and outdated thinking, that cause these issues.
Attribution isn't that hard, it's basic analytics and statistical analysis - but half the agencies don't have any understanding of math or tech and just use last click wins with some unreliable vendor and probably poor implementation which ultimately hurts everyone.
I have the fortune to also work with an incredibly bright Data Science team (several of whom have phenomenal stats backgrounds), and they all agree with me.
Many companies and agencies know last click has very real limitations. Likewise, for anyone that has started to go down the rabbit hole, you quickly find all of the other static models have similar limitations. Dynamic/data-driven attribution at the user path level is the way forward, and Adobe's econometric attribution modeling tools are the closest I've seen to getting it right. But even that has limitations (cost being just one of them). The free reports in GA and AdWords are a great start, but likewise have their own issues.
There are a LOT of variables in terms of sample sizes, data accuracy, inability to effectively isolate an experiment group due to other marketing efforts, etc. that all throw other major wrenches into this.
All of that said, I'd genuinely love to hear your solution for how to definitively solve attribution from an analytics and statistical analysis perspective. As much as I disagree with your statement, I realize I don't have all the answers, and if you have them, I (and many others) want to hear them.
Personally, I think this is the biggest challenge the industry faces right now. My gut says display and video CPMs are overvalued, but better analytics and better data are needed to really help advertisers answer the questions of things like "what is a view through worth?" or "how much revenue should I attribute to this display/video campaign?"