Perhaps most importantly though, they had 4 or 5 sets up and running at the same time. The overall process took me about 15 seconds of waiting and maybe 2 minutes once I got to the belt (I had a lot of stuff to unpack).
Perhaps most importantly though, they had 4 or 5 sets up and running at the same time. The overall process took me about 15 seconds of waiting and maybe 2 minutes once I got to the belt (I had a lot of stuff to unpack).
It seems so obvious, and yet apparently it needs drawing attention to. Any time that I have been stuck in a too slow airport queue, whether it's been a security queue or border control, there's always been empty desks.
Step 1 of avoiding delays is to have all your desks manned, or at least have people on site and on standby to man them if there's a surge.
You want me to transit via the UK, spending my money in the heathrow airport and on british airline connection flights?
Dig a little deeper into your pockets and man the fucking desks, or like Veratyr I'll transit via Schipol who it would seem aren't so badly managed they can't turn superior service into a profit margin.