Comment by Nadya | Hacker News Reader

Comment by Nadya | Hacker News Reader

I am always confused by the lack of user customization in features like this. Why am I limited to four containers? Why can't I rename them?

Four is not enough (personally, though I imagine it would be for most people) and remembering which identity is under "Work" and which is under "Shopping" is just an annoyance when none of my identities would be for "Work" or "Shopping". It would be faster and less annoying to sign out and sign in as another account. Being able to name my containers after my psuedonyms and have a container for each psuedonym would make it infinitely more useful and intuitive for me - rather than a mental burden not worth the hassle of using.

This is a complex feature to implement and they "don't have all the answers...yet, but hope to start uncovering some of them with user research and feedback." If customization is important to you, you can let them know: "We hope to gather feedback on this basic experience to see how we can iterate on the design to make it more convenient, elegant, and usable for our users. Try it out and share your feedback by filling out this quick form or writing to containers@mozilla.com."

My post was more of a mini-rant about how UX of otherwise useful/good features always seems to be an afterthought. The UX ends up being poor resulting in an underused and often later abandoned feature.

Although it is likely my social niche - I know more people with multiple personal or social accounts who will find this feature useful but have a terrible UX due to the container names.

"Hand me the long, blue screwdriver - by which I mean the short, red hammer." - terrible UX

I'll be providing concern this as feedback via email when I get home and have access to my personal email.

I was at the talk where this was announced -- four containers is just for now as a prototype, they probably would have the ability for custom ones later (this was explicitly mentioned).

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