Comment by buro9 | Hacker News Reader

Comment by buro9 | Hacker News Reader

Parent Full thread

Although just try and use your Google Apps account with:

* Google Fi

* Google Family Library Sharing

* Android Apps Family Sharing

* Google Play Music Family Sharing

* YouTube Red

* Google Spaces

Apps accounts, the only thing that has a decent support option, are purposefully limited in functionality and cannot do a lot of things.

The whole "One account. All of Google." is a lie, and attempting to ask Apps support about it results in a "this product isn't part of Apps and we offer no support", even though one has an Apps account and the issue is with the ability of a paid account.

There's a great thread on this, hundreds of comments, all angry when it started, all still angry, no help from Google or word from anyone at Google, and the only audience affected are paying customers of Google Apps:

https://goo.gl/Y8hG8P

This is why i'll never pay for anything Google. I accept no support if I dont pay. I pay for peace of mind. If you dont give support, I do not have peace of mind, so I will not pay.

you realized the reason for these things not supported in Google for Work is due to them being new or not work focused

Google for Work has to be stable over features all the items you have listed are pretty new all the family stuff is extremely new and still isn't complete it started with hack into google Music but we are now finally seeing it move into google main accounts as of today you can see it here

https://myaccount.google.com/preferences?utm_source=Google&u...

but you still can't add users from here

Google Fi isn't a for business product is more of an experiment on how to build a better MVNO and also to improve Android i expect in a few years they will sunset it

Google spaces is like two months old.

You read the linked discussion in my post and realized that what is now called "Google for Work" had different names and at one point was also called "Google Apps for Family" and a lot of families purchased the service to give their family a custom domain.

It turns out that even before these recent family plans, Google had a used and loved family product.

The paying users for that product, now cannot use any of the family offerings.

And all of this still stems from Google's arguing that a Google account has access to everything Google provides: "One account. All of Google.". It says that now, today... even though it's clear this isn't true.

Reply on news.ycombinator.com