One of the most exciting parts of this launch to me is that we did a ground up rewrite of the front-end in react+redux, which opens up a lot of really exiting opportunities to play with React-Native, as well as iterate quickly on bringing new user experiences to the chat box.
Neat stuff.
Hopefully they can get neat API integrations going to tie into all the machine learning being applied to shop/chat interfaces.
This is already possible through the onMessageToOperator and onMessageToVisitor hooks in the Olark JS API (https://www.olark.com/api). I'm excited to see what people will do. :)
Olark is actually entirely done over XMPP, so you could theoretically connect directly to Olark with any standard XMPP client. Trillian is doing some cool stuff in their latest Mac OSX beta using some of our XMPP extensions.
Doesn't work on iOS 9. The site scroll bar bounces back and forth.
Reproduce by scolling to the lower part of the site and activating live chat.
iOS 9.3.2. Safari. Purify ad blocker installed
Thanks for that feedback Cypres. We're still working on a few known issues that have come to light today. iOS in particular has been a bear.