USAA is the Mac OS 1.0 of banking, perhaps?
USAA is the Mac OS 1.0 of banking, perhaps?
I think some things move slowly in the US because of just how massive the economy is here. There is a lot of inertia.
What country do you live in?
But the branch remains the number one channel for upsell opportunities. Banks are desperate to keep people walking into branches so that they can push more products on their customers. Brand apathy is rampant due to undifferentiated crappy products from the top banks, so they rely on branch upsells.
This is why more banks don't offer remote check deposit capabilities. If they did, they'd lose the sales channel.
We at banksimple figure that its better to just give you the product features that you actually want to use instead of relying on expensive sales channels to grow our customer base.
Edit: Conversely, if you do not have experience of more modern banking systems, I am not sure you can appreciate the appalling state of the U.S. one.
No chips on credit cards. (and some FORCES your pin to be your zip)
Banks dont give you a 2k loan Even if they know you make 20K/mo.
Rent requires cashier checks.
Your online banking temp passwd arrive via mail, instead of allowing you to type one on the counter terminal while opening the account.
Extra credit card hell (bank cant ask for you), etc
Boy i miss the 3rd world :)