concerning to say the least considering every galaxy/Android phone I've owned backs up to google in such a seamless & effortless way. My wife backs up all our family photos to google. Google offers "Unlimited free storage" if you allow them to compress your photos.
https://support.google.com/photos/answer/6220791?hl=en
It's hard to convince people, like my wife, that putting a NAS appliance in the house and explaining how to use it would be better but stories like this help.