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Have you visited their irc chan on freenode (#kivy)? The people who created Kivy are there and very responsive - I remember one of them answering me on the 25th of December. Granted the community is small but I found the people there very lovely to interact.

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Unfortunately I have other experiences, mainly not getting any response at all on the irc chan.

Will try again though, I should probably also be more responsive myself to questions of others.

Might depend where you are based and when you go on IRC. I know that the Kivy team is based in Europe and tend to be online during working hours there. If you're based in the West coast for example you might log in only when they are all away - OK, if the community was a bigger that issue would be solved.

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