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If you're an engineer and have trouble getting past project management methodologies that feel like bullshit (or conversely if you care a lot about them but have trouble convincing your team to) you must read "Principles of Product Development Flow".

It's definitely a pretty dry read in parts, but battle through it.

Thank you. I couldn't remember the name of the book or the author. There's a lot of queuing theory in the book, along with the mathematical conclusions (eg 100% utilization = arbitrarily long queue times). Fantastic book, I think I'm going to have to make sure it's on the kindle for some upcoming flights.

Oh, also Joel Spolsky mentions it too: (http://www.joelonsoftware.com/articles/fog0000000022.html)

(But it's not worthwhile for me to trawl through the managerial lit, so no doubt there's more examples.)