In USA small claims cannot be used for a person suing a company. Its why there are not 1000s of small claims against Comcast
If that were true nobody would be allowed to sue their landlord since many (most?) landlords operate as LLCs. Small claims court is the primary way landlord-tenant laws are enforced.
Even if it was, nobody brings a small claims case in federal court, even if that was allowed. You bring a case in your State court and every single State has different rules and procedures for small claims court.
There are plenty of small claims against Comcast.
https://consumerist.com/2008/01/21/suing-big-companies-in-sm...
https://consumerist.com/2010/04/09/judge-forces-comcast-to-p...
Most people don’t realize how easy it is to file a small claims court, and how good your odds are. You don’t even need a lawyer and it could cost only $50 in filing fees. To learn more about how to file in small claims, check out our posts, “How To File A Lawsuit” and “Suing Big Companies In Small Claims Court Is Fun And Easy.”