Algolia (YC W14) wants to bring transparency to service-level agreements

techcrunch.com

12 pointsredox_3 comments

Was really confused by the title. I was like "wait, isn't there Algolia SaaS?", then "oh dear I hope they didn't pivot, I loved their product."

Then I read the article... Okay, so Algolia has a new SLA. Cool beans.

Hell, the word "transparency" is only in the body of the article once. At the end.

Title would be better as "Algolia (YC W14) revamps SLA, simultaneously launches chart touting SLA refund comparisons"

agreed. The title of the article and what's _actually_ being described in the article don't really match up.

Good point :) I copy/pasted what TC wrote. On our blog, we've a different title: For SLAs, there’s no such thing as 100% Uptime – only 100% Transparency [1]

[1] https://blog.algolia.com/for-slas-theres-no-such-thing-as-10...

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