They even started consulting on AWS deployments a while back: "Need some help moving your servers over to AWS? We're here to help!"
They even started consulting on AWS deployments a while back: "Need some help moving your servers over to AWS? We're here to help!"
I believe the "not terribly good shape" is a measurement that's _relative_ to other competitors in the cloud infrastructure market.
Rackspace's yearly revenues ($2 billion) have gone nearly flat[1]. On the other hand, Amazon's AWS has seen so much growth[2] that they now pull more revenue per quarter ($2.5 billion) than Rackspace does for the entire year.
Back in the early 2000s -- before AWS hit the scene, Rackspace hosting was attracting customers with excellent datacenter uptime and "fanatical support"[3]. Those 2 factors are not meaningful enough to the cloud subscribers today which is why Rackspace tried various strategies such as promoting OpenStack (hey don't be locked into proprietary AWS!) and then eventually "consulting services" to help customers use AWS. Neither of those initiatives really moved the needle.
I'm currently a Rackspace customer spending $120 a year for them to host my email but customers like me are part of a dying source of revenue. (Everybody can use GMail for free!).
Rackspace is "mature" instead of being "hot growth" which often translates to "not doing too well".
[1]http://www.marketwatch.com/investing/stock/rax/financials
[2]http://www.statista.com/statistics/250520/forecast-of-amazon...
[3]https://www.rackspace.com/en-us/dedicated-servers/promise
Their market cap was over $10BB a few years ago, and they were purchased for less than half of that. Something went wrong; what do you suppose that was?
Rackspace isn't mentioned as an option as often as they where a few years ago though.