I scheduled for it to be picked up and had to wait 2 days, versus the neighborhood folks who do it same day.
I paid $100 to do the laundry (plus a $15 recommended tip). I was expecting it to be cheap since I had a coupon but was blown away. I didn't do the math to estimate the costs going in. My SO and I, I guess, had a ton of laundry.
All in all, it's expensive and not a wonderful/magical experience. It serves a fairly basic need and with the price I paid, after 2-3 trips, it is cheaper for me to buy my own washer and dryer in no time.
I can now use this as a "look I was right" to my SO, because after I got the bill I said "they are going to go out of business with these prices".