Interesting. The guy I work with lives/works in Pune but seemed quite familiar with Mumbai.
Do you order stuff online? If so, does it arrive as expected? What are shipping charges like for, say, a 5000 rupee (~ $100?) item weighing 1 kg? Is insurance included? I specified that price point because I think it's the maximum insurance payout included in UPS's basic pricing in the US. Just curious.