If you reach out to us at feedback@onradpad.com we can overnight a new check if necessary right away. We've only had 2 other reports so far of checks not going through.
You can also message me on twitter @tylergalpin
EDIT: You also claimed that this issue was resolved 8 days ago, and that the cause was simply due to a transfer from your processor going into the wrong account. If that was true, my landlord would not have had any issue depositing the check today. It seems way more likely that this is a cashflow issue and you are in fact dipping into the rent account to cover other bills
Please help me understand. Right now I'm very hesitant to ever use your service again.
(for context & to save other readers time searching for it)
Funds from renters we charge for rent payments are paid out from a special account only for rent payments, so we don't use that money at all. We do not dip into those funds whatsoever, under any circumstances.