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Concur is quite possibly one of the worst UI's I've ever used, right up there with IBM Rational Atria ClearQuest or IBM Lotus Notes.

I have no idea what Rational Atria ClearQuest but the name alone tells me it's awful.

I used to use Clearquest when I worked for a bank to hook up to their DB2 and Oracle databases. It was HORRID.

I got to use it with their own homebaked IDE, Rational Developer and VCS, called Rational Clearcase.

I look back at those years and still get shivers down my spine.

bug tracker. fairly customizable.