Maybe not with open identity, but they surely do discuss. There are lots of mostly non-commercial forums that are full of people discussing their "turn-ons". In most cases I encountered, in a very civilized fashion. Discussions are more technical than one might expect, especially compared to "real-life" discussions about turn-ons, which often end in shame, giggling or bragging. A look at Amazon or other commercial platforms and the customer reviews shows about the same. As long as people aren't forced to show their full name, they are just fine about discussing such matters.

I can't tell if your response is condoning this behaviour or merely pointing out that that's what the company did. They knew that their customers would not voluntarily share this information, and so they recorded it secretly without consent.