Everyone I spoke with loved the idea...
redeye.firstround.com
redeye.firstround.com
In addition to asking 'does the customer need this?', you should ask 'does the customer KNOW they need this?'. If the answer is no, your startup has two insanely difficult problems instead of one.
USR introduced its 14400 baud modem in 1989
That's not been my experience, neither from a maker or buyer perspective. Good software sells itself.
That is a severe distortion; of course he never said that. He didn't imply it, either, unless you add the assumption that all marketing is spam.
As for "good software sells itself", the bulk of the post is devoted to an example where that didn't happen.
What you have to do is find a way to get people to know what you have in such a way that they don't perceive it as spam (because it is not).
Yes that is much more difficult initially, but it will become easier later on.
http://jordanmechner.com/blog/2009/11/the-making-of-prince-o...
Basically, after the game was finished they spent two years expecting a word-of-mouth breakthrough which never came, then tried traditional marketing and had a huge success.