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I've had to RMA it twice, but otherwise my surface pro 3 has been the most reliable computer I've ever used. My only machine for work and play for the last 2 years, and right now it looks like a Surface will replace it.

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> I've had to RMA it twice, but otherwise my surface pro 3 has been the most reliable computer I've ever used.

That's... a pretty major "otherwise".

Well, my only problems were ones where I got a quick replacement. Day-to-day it simply worked well.

How can you consider something reliable if you had to RMA it twice?

or it was just broken at the beginning and been working fine ever since?

Well, the RMAs were for major issues, and MS had a new device in my hand within 48 hours. But day to day, the Surface has simply done everything I want my computer to do, requiring little to no effort on my part to keep it performing excellently. I will say that Windows 8 was pretty bad, but I got into 10 early, and it's been smooth sailing since then. In contrast, recent Macs I've used and older Windows machines would hit glitches regularly, where some aspect would stop working, or some mysterious set of conditions would cause a crash. The Surface Pro 3 has been a machine I can carry everywhere and do practically anything with (coding, project management, media, light gaming). Fan is a little louder than I would like, and battery life wasn't superb to start, and has gotten worse.

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