Soylent Thinks It Found What Was Making People Sick: Algae
bloomberg.com
bloomberg.com
What's the point of tweaking the recipe if you can't guarantee the execution and your customers get, basically, randomness for lunch?
We had a corporate subscription for Soylent 2.0 drink. The taste varied from batch to batch on the scale from "milk in a cereal bowl" to "sewage water".
These issues have been regularly popping up on reddit and their own forums for months now. We have suspended the subscription and I can't bring myself to try another bottle, even though I originally loved the concept and the taste.
There are thousands of individuals and organizations out there with the equipment to analyze batches to determine whether the mix is consistent. Why haven't we heard from them? I can't imagine risk of lawsuit for defamation is the only reason. The whole appeal of Soylent is that the formula is public; surely they can't be hiding behind "publishing analysis of our product is exposing our corporate secrets".
Honest question, why would anyone bother? Who would actually benefit from being able to release a statement about how variable it is?
Soylent staff dismissed these concerns as "normal variation in a plant based product".
The only reason Soylent have gotten away with it for so long is that the FDA rules for this category of product haven't been written yet.
A product shouldn't make people sick when used as intended. So if a product is intended to be consumed as 100% of your diet, it MUST:
- contain all known macro- and micro-nutrients necessary for human health
- contain nothing that makes you sick when you eat it all the time
Soylent failed on both counts:
- Early formulations lacked selenium. Beta testers duly developed symptoms of selenium deficiency.
- The latest formulation contained algae. Customers duly got sick from consuming more of this kind of algae than humans have ever consumed before.
The first mistake might be excused as a beginner's error and a learning experience. But they didn't learn. Luckily, Soylent lives in the land of class action lawsuits. The lawyers are gonna shut these jokers down.
"The Lawyers" aren't going to shut anyone down because no one is suing, and if they tried I doubt any judge would allow a class-action lawsuit for a few tummyaches.
Soylent lists the ingredients on the box. That the consumers were unaware of their sensitivity to algae is not evidence of misconduct on the part of Soylent.
I also take your point about human choice, as far as it goes, but I still think Soylent is a special case.
If I eat ridiculous amounts of pesto and rupture my duodenum, nobody would hold the pesto producer responsible, because that's not the way people eat pesto.
But if eating lots of Soylent made me ill, Soylent's makers should, in principle, bear some responsibility, because they know that this is how people eat Soylent. Indeed, Soylent was heavily hyped as something that could be 100% of your diet, and they can't pretend that never happened.
The FDA actually DOES require that novel ingredients are tested to the point where 0.1% problems are detectable. I know that the algae isn't a novel ingredient, but if Soylent add it to their formula, it will suddenly comprise a large part of the diet of a large number of people. That is a novel thing in itself, so I would argue that Soylent has some responsibility to make sure what they're doing is safe. If FDA rules say its okay not to, the FDA rules need to catch up.
I might be inclined to give Soylent the benefit of the doubt if I thought they had a better attitude. But when they made themselves sick because they forgot humans need selenium in their diet, they didn't say, "Wow! How could we have been so dumb? We need to take more care with people's bodies." It was more like, "Hey, no problem. Nobody died and we fixed it now. Let's move on."
These are just the screw ups we know about. What are the odds there are plenty more they managed to hush up? Nobody has been killed or injured so far, but if they don't change their attitude and people continue to live off their swill...
This is a fairly ridiculous argument. People's lack of knowledge about their own food sensitivities is not Soylent's fault, nor should it be expected to be.
If that happened to any other manufacturer's food product, there would be an immediate recall and a long intense search for the culprit before a single unit is sold to consumers again. This is people's health you're talking about, not some tech product with a dead pixel.
"Food producers recall their products from the marketplace when the products are mislabeled or when the food may present a health hazard to consumers because the food is contaminated or has caused a foodborne illness outbreak."
Soylent is not mislabeled. Soylent is not contaminated. Soylent has not caused a foodborne illness outbreak.
At the moment, it appears that a small group of consumers discovered they have a sensitivity to algae. They were not hospitalized. No one has died. I'm not even sure anyone missed work.
Let's not turn this into an Upton Sinclair novel. Humans are not particularly fragile creatures.
Soylent isn't marketed as being intended to replace every meal anymore. I know some of their earlier press focused on the founder replacing all of his food with Soylent, but they've transitioned from that approach more recently.
I'm pretty sure it was marketed as a 100% meal replacement. It's nice to see they came to their senses.
The whole concept is experimental and everyone knows that. Doesn't mean they should be allowed to sell a product known to make people ill, but if you replace 100% of your food you shouldn't be surprised if it turns out they forgot an ingredient or put a little too much in for your specific lifestyle.
But if you DO believe that some level of consumer protection beyond honest labelling is appropriate, then I think I can make a case that a product like Soylent should be regulated a little more than other foodstuffs. Please see the other threads of this discussion if you'd like to pursue that idea further.
The mainstream US diet and lifestyle causes unbelievable health problems: obesity, heart disease, liver damage, dental caries, gastrointestinal conditions, some chronic anxiety, skin conditions, possibly some kinds of dementia, osteoporosis, seasonal affective disorder, and on and on..
Modern governments come absolutely nowhere close to teaching people to eat a balanced diet of healthy foods or setting policy to discourage unhealthy foods. Indeed, often official policy does just the opposite.
Compared to soda, fruit juice, beer, cookies, donuts, chips, breakfast cereal, instant noodles, packaged dinners, etc. etc., a few people having temporary digestive problems for a few days before discontinuing their liquid meal-replacement diet because they turned out to have an algae allergy is really the least of our problems.
The main thing our food safety institutions do is prevent disease outbreaks and dangerous food contamination. They aren’t set up to have a meaningful effect on people’s overall diet.
The people you are talking about never heard about Soylent, and probably won't ever buy an expensive (?), bland tasting product that sounds like something from Star-Trek.
If the FDA were reorganized to significantly reduce the amount of soda, cookies, chips, and candy people ate, that would have a much more useful effect.
"Furthermore, a dietary supplement must be labeled as a dietary supplement and be intended for ingestion and must not be represented for use as conventional food or as a sole item of a meal or of the diet"
Soylent is clearly marketing it as a meal replacement which should disqualify it as a supplement.
In either case, the essential standard is whether or not it's substantially similar to a product already on the market. The standard is "GRAS" or Generally Recognized As Safe. If you want to sell milk or vitamin C or whatever, you don't need to conduct your own safety studies since both have been sold for years without issue. You just have to ensure that your product is similar enough to the GRAS product to qualify.
I actually worked for an Algae Biofuels / Omega-3 company in the Bay Area for a period. The GRAS process wasn't onerous but was actually fairly regimented. We conducted uptake tests and enzyme tests on rats over several different period lengths to ensure that the algal omega-3s we were producing had the same impact as other sources of omega-3. Ours were a slightly different form (Ethyl Esters instead of Triglycerides) so our standard to meet was a little higher.
I was on the business side but have an undergrad science background if anyone has any questions.
EDIT:
Forgot to add a link to the GRAS status of the Algal Flour that Soylent is using:
http://www.fda.gov/Food/IngredientsPackagingLabeling/GRAS/No...
They did a fair amount of safety testing to determine its status.
> In a published 90-day subchronic toxicity study, Hsd:Sprague Dawley rats, (n=10/sex/group) were fed diets of C. protothecoides S106 flour at up to approximately 4,800 mg/kg bw/d for males and 5,400 mg/kg bw/d for females; no adverse effects were observed. In a published 28-day study, Hsd:Sprague Dawley rats, (n=10/sex/group) were fed diets of C. protothecoides S106 flour at up to approximately 7,600 mg/kg bw/d for males and 8,100 mg/kg bw/d for females; no adverse effects were observed. The results of a published bacterial mutation study showed that algal flour (5000 microgram/plate) is neither genotoxic nor mutagenic. Additionally, a published study showed that algal flour did not induce a clastogenic response as evaluated by the bone marrow chromosomal aberration test in mice after a single oral dose (2000 mg/kg bw/d).
Expecting the free market to do anything except optimize for profit is silly. And yes, that is profit at the expense of people's health.
Relying on companies to compete on the basis of maximizing customer health is... short-sighted at best.
Some common plant products are actually quite dangerous. For instance, grapefruit can interfere with the body breaking down Xanax and Valium.
But there's no call for the FDA to stop grapefruit farming.
Try some grapefruit juice and then a coffee... whizzz!!
Grapefruit is very weird :)
What a silly game to play when people's health is at stake.
The difference here is that Soylent is a "food replacement". That means it's often the only thing these people eat and a small change to the formulation could be a breaking change for a few of them.
That's fine, but Soylent marketed the product as being suitable for everyone even if they had allergies.
Soylent's words:
> "For anyone that struggles with allergies, heartburn, acid reflux or digestion, has trouble controlling weight or cholesterol, or simply doesn't have the means to eat well, soylent is for you."
EDIT: I think this is scumbag behaviour on Soylent's part.
Obviously there are caveats for their allergy claims. The first ingredient in Soylent is soy protein, and while it's not as common as peanut allergies there are definitely people that can't do soy: https://www.foodallergy.org/allergens/soy-allergy
They then made the product with known allergens.
How is that okay?
Your complaint seems to be about one sentence on the marketing page for their original pre-order campaign in 2013 (as seen at the internet archive here https://web.archive.org/web/20140506133101/https://campaign....), which was based on a different formulation of their product without the current problematic ingredient, and didn’t list any detailed nutrition information at all, instead explicitly directing curious readers to their other web pages / blog posts for more information (including a full list of ingredients with the note that the product contained soy).
I don’t quite understand why you think their new product version in 2016 should be considered to retroactively make their (no longer existent) page from 2013 false advertising.
http://www.medicaldaily.com/alexandra-allen-utah-teen-rare-w...
https://web.archive.org/web/20130816104921/https://campaign....
> What if you never had to worry about food again?
> For many people, on many occasions, food is a hassle, especially when trying to eat well. Suppose we had a default meal that was the nutritional equivalent of water: cheap, healthy, convenient and ubiquitous. Soylent will be personalized for different body types and customizable based on individual goals. It allows one to enjoy the health benefits of a well balanced diet with less effort and cost.
> For anyone who struggles with allergies, heartburn, acid reflux or digestion, has trouble controlling weight or cholesterol, or simply doesn't have the means to eat well, soylent is for you.
> Soylent frees you from the time and money spent shopping, cooking and cleaning, puts you in excellent health, and vastly reduces your environmental impact by eliminating much of the waste and harm coming from agriculture, livestock, and food-related trash.
> There are problems with the current state of food
> 50% of the food produced globally is wasted, and food makes for the largest component of municipal garbage. If not for this waste there would be plenty of food to adequately nourish everyone alive. 2 million people are killed annually by smoke inhalation from indoor cooking stoves alone. 70% of americans are overweight or obese. 1 in 7 people globally are malnourished, and 1 in 3 in the developing world suffer from deficiency. Countless others are living hand-to-mouth, subsistence farming, hindering economic development. Even in the developed world, agriculture is the most dangerous industry to work in by occupational injuries and illnesses, and obesity is on the rise.
> By taking years to spoil, dramatically reducing cost, and easing transportation and storage, soylent could have a dramatic effect on hunger and malnutrition. Proceeds from the purchase of soylent enable us to work with aid partners and reduce hunger and environmental impact both in the United States and the developing world.
> Think about what the future of food looks like. Imagine everyone having a customized, efficient, nutritious default diet and the freedom to eat for leisure as desired. It is a bright, healthy future indeed.
I have problems with a bunch of these claims ("takes years to spoil"), but Soylent do appear to have pulled back from some of them. And donating money to the WFP is always good.
I'd really like to see him take a double blind test to see if it's actually true. Saying you have an allergy to monosodium glutamate is a lot closer to saying you have an allergy to monosodium chloride (i.e. table salt) than it is to an actual food allergy.
You need glutamate to live [1].
[1]: https://en.wikipedia.org/wiki/Glutamate_(neurotransmitter)
In essence they have proved through research that MSG causes no allergic reactions. https://www.ncbi.nlm.nih.gov/pubmed/19389112/ But they can't say there are no reactions at all. (last paragraph http://www.mayoclinic.org/healthy-lifestyle/nutrition-and-he...)
It might be MSG causing a headache or eating too much salt in a single meal but either way the symptoms are avoided by elimination of that from their diet. No deaths, no acute reactions, no more study needed. It hurts when you do that? Stop doing it.
Food companies optimize for palatability and against satiety. Then they brag about it, advertising that you will never eat just 1.
Why do they do this? Because the food market is saturated and getting people to consume more is a good growth strategy.
We can blame the paint industry and the cotton industry for the food industry's mistakes. Paints & stains used to be made from "drying oils" (soybean oil, linseed oil, etc), now they're made from petroleum. Cotton production creates a lot of cotton seed as a waste product.
https://en.wikipedia.org/wiki/Drying_oil
Instead of going quietly into the night, the seed oil industry now sells "vegetable oil" for human consumption. Crisco was made from hydrogenated cottonseed oil until it was reformulated in 2007. IMHO, Crisco is still not appropriate for human consumption.
https://en.wikipedia.org/wiki/Crisco
Charlatanism: it's what's for dinner.
Do you think other food businesses have the source code for human nutrition and do white-box testing on their product?
Of course they do trial and error! It's just that most of the errors happened far in the past.
As such, it's pretty stupid to be an early adopter here. Just ask children of thalidamide...
This is an important observation, and one that deserves some serious and deep reflection.
From my perspective as someone who studied drug development and testing heavily in university, and now works as a programmer for medical ehr (hospital) software, I don't particularly think they're being unethical.
The typical Phase 1 trial for a NME (new molecular entity; a new novel drug) is basically giving young dudes some random chemical based on "well it didn't seem to kill the animals, and the statistics we've drawn suggest it won't kill you, want $100?"
Or in the medical software field. Due to the complexity and amount of patient data, and the massive restrictions on HIPAA based PHI, it's very difficult to have robust testing environments for medical software. For a Priority problem affecting patient care, we do our best to understand, resolve and test before support patches code out, but ultimately, we sometimes rely on the same logic. We believe we resolved it, but until it's tested under live conditions, we just can't be positive.
This information is generated by real physicians, real nurses, real aides, etc, in actual care environments. People who trained for over a decade to understand what they're doing.
I trained for a very long time be a programmer, and I have extensive biology education.
But when testing my code, how can I emulate a PhD MD oncologist? How can I emulate a certified Nurse Practitioner, a Home Health Aide or a Licensed Nurse Practitioner? How can I generate an enormous amount of valid, real-world medical data for my test patient? I can learn that coumadin + aspirin creates a drug interaction and is a big no-no for I50.x style heart failure patients. But that's just one little trope I can repeat. There's 10,000 more things they do on a daily basis that I'll never grok.
The short answer is that I cannot. I use the programs, I enter things, I learn and do my best to emulate what my users do, but many of them have spent more time learning and perfecting their job than I have been alive. Plus, I don't have ten millions dollars worth of hospital equipment to generate real data with, to interface with, just various abstractions/test code we use when testing.
In the case of HIPAA/PHI, if there was more freedom to use protected health information, I wouldn't have to emulate medical professionals, I could copy real patient data and test my code against a production database.
But for the ultimate safety of the patients in our care, protected patient data is only allowed in 2 very secure messaging systems we use, and literally no where else.
So it often falls to the other half of our programming staff, the support staff, to take our code, patch it to a real hospital test system (hospitals generally have a live system and a test system physically hosted in their facility), and test against actual patient data from within the hospitals own network. As an application programmer that option isn't really available to me.
So it's two fold: the difficulty of emulating the incredibly technically detailed behaviors of highly educated professionals when testing, and the inability to use real world data for in-house testing efforts prior to shipping code.
We can eat small amounts of poison and never notice that it's damaged our bodies, for example. Who knows what the long term effects are.
Everything will be damage in large quantities.
And some common things probably do long term damage (e.g. any amount of charring on meat) but we never question them.
My point was that he created the formula through trial and error (I distinctly remember he said he'd put whatever amount he read online was correct and then if he felt sick he'd adjust the amount down; but "getting sick" is a rather extreme indicator). That is, at least prior to investment money (which I hope was at least partially spent on testing the stuff for safety), his safety claims were based off "I didn't get sick in the short term" without any real data on the medium to long term effects.
I mentioned small amounts of poison only as an anecdote that his trial and error testing could potentially have been harming him without him knowing it. That is, it's simply an anecdote to demonstrate that the "safety tests" he had done up until that blog post were themselves anecdotal at best.
I haven't been following soylent since and assume (and hope) that since he took on funding that he then followed up with proper scientific procedures. But people ate his stuff based on that initial blog post, so...
For something that affects us so deeply, it seems like we still know remarkably little about how food affects our bodies/minds. Any research that the Soylent folks do or read is helpful, but I wouldn't expect them to do a 5 year study and be able to suddenly say without a doubt that they have a the perfect formula.
What kinds of poison can you build an immunity to by eating small amounts of it?
http://www.dailymail.co.uk/news/article-3410065/The-man-immu...
Actually there are a few, though it's definitely not the rule - https://en.m.wikipedia.org/wiki/Mithridatism
"It is important to note that mithridatism is not effective against all types of poison, and, depending on the toxin, the practice can lead to the lethal accumulation of a poison in the body."
"There are only a few, if any, practical uses of mithridatism. "
I think that will be my takeaway.
In case you didn't know, it looks like Iocane Powder is an imaginary substance: https://en.wikipedia.org/wiki/List_of_fictional_toxins
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1834002/#!po=1....
Truly fascinating stuff!
Trial-and-error, with someone else's health as the stakes, is apparently the name of the game here.
Chemistry and biology doesn't work like this. This is excessively simplistic/reductive. Food is a concoction of elements of chemical composition (naturally and/or synthetically produced). The reaction of one chemicals is _dependent_ on all of the other chemicals present and the quantities of them. It very well not have been the algae but the reaction of the algae that occurred when another chemical's concentration was increase and caused a second or third order reaction.
Much of the the known mechanics of digestion are molecular, but that's mostly due to the fact that we have a lot better scientific tools to deal with things on a molecular level than we do with macro-molecular constructs.
Granted the real issue is drinking more liquor because you don't notice how much liquor you have already drunk.
>It very well not have been the algae but the reaction of the algae that occurred when another chemical's concentration was increase and caused a second or third order reaction.
Mixing Laxatives like prune juice and pineapples can have a stronger effect. Having two new foods that would both produce gas get's a significantly stronger reaction together. Excessive lean meat consumption can cause problems due to protein poisoning. There are also some poisons that act together.
Edit, tiny study: http://link.springer.com/article/10.1007/BF00544361
I recall hearing, also, that if you need both Calcium and Magnesium supplements they're better taken at separate times, as they compete for uptake due to both being +2 ions.
Without commenting on whether this applies to the case at hand: the medical term "potentiate" refers to one substance increasing the effects of another; one substance can also decrease the effect of another. Neither substance in isolation causes a problem, but the two taken together can cause harm.
One common example: you shouldn't drink milk or other high-calcium foods with some types of antibiotics (such as those based on tetracycline), because the calcium binds to the antibiotic and prevents absorption.
A less well-known example: drinking grapefruit juice with various different medications (such as blood-pressure reduction medications, some antihistamines, and some statins that lower cholesterol) can prevent the drug from breaking down as quickly, increasing the concentration in your system, such that it builds up as you take more. That interaction can kill you in various ways, such as increasing the effect of the drug in question, or destroying your kidneys.
There always is residual risk. Some new ingredient tested at small scale might work for 99.9% of people, 0.1% has some intolerance, allergy, negative interactions with drugs or whatever.
That's far better than lactose tolerance levels for example and yet we're not panicking over the presence of lactose in food. We just learn from problems and label appropriately, after the fact.
And in most cases those problems don't even have lasting effects, they just cause discomfort for a few hours/days, in some small fraction of people. Sure, that might not be optimal, but not a catastrophe.
I don't see how one can avoid these issues while testing new ingredients. And if we want to explore sustainable food sources then testing new ingredients should be an option.
Soylent is trying to do something more ambitious than other packaged food manufacturers. It's not unreasonable to expect there to be some small hiccups. If you can't tolerate that, then don't buy it.
People get food poisoning randomly from restaurants all the time. And usually they can never figure otu exactly what it was that caused it, they just carry on and maybe get their rating lowered or license taken away if it keeps happening. Chipotle even just had the same problem.
Yes, they get a bunch of shit for it. But it's not like this is a problem that doesn't afflict the 'normal' food industry as well.
No, they aren't. There is nothing special about what they're trying to do compared to any other packaged food manufacturer. That's why they shouldn't be cut any more slack than any other manufacturer.
"It's not unreasonable to expect there to be some small hiccups."
It entirely is. If this happened to Twinkies, people would be livid. I see no reason that shouldn't be the same response here.
I'm neutral on this debate, but I think you are wrong here. Soylent is a meal replacer. It is supposed to bring you all nutrients you need in a meal.
They come in a wide variety of types - high and low protein, high and low calorie, with or without fibre, designed for naso-gastric tube feeding or for drinking, flavoured or unflavoured, designed to be eaten on their own or to be mixed with some other food stuff, designed to be eaten cold or hot.
The novelty of Soylent is (irresponsibly) marketing these to the public.
(even getting downvoted =) the hate against soylent is strong)
I mean I used carnation instant breakfast as an example, that's available in every single grocery store in America.
I think it's the opposite, people are unnecessarily critical of Soylent. The problem is consumers weren't aware they were allergic to algae flour. It has nothing to do with Soylent's hygiene or formulation practices.
Are you talking about the machines that haven’t been released yet, that nobody outside of Apple has ever tried?
Can you explain how it’s a “debacle”?
Here’s a response from Bret Victor, who apparently worked on prototypes 8 years ago: https://twitter.com/worrydream/status/793508197336178688
Something about the very idea of Soylent causes people on lots of internet forums to pop out of the woodwork and discuss it quite passionately, from both directions. The basic concept seems to engender a lot of excitement from some and a lot of disgust from others, and when those folks clash online you immediately get 200+ comment threads like the one we're in. This phenomenon has been going on for years at this point, over and over, both here and elsewhere.
https://en.wikipedia.org/wiki/Olestra#Side_effects
Edit: I think that a well-known incidence of a popular food product which got FDA approval and saw widespread use also causing gastrointestinal distress is entirely relevant to the discussion.
If you disagree with me feel free to use the comments.
the professional food industry knows damn well there are no acceptable risks. if people are getting sick entire batch numbers are yanked from retail.
the one time a big company purposefully ignored resulted in jail time for executives from Peanut Corporation which knew they were selling contaminated product. As in, people are getting sick and they did not pull it
I guess I don't really see the difference. This isn't unprecedented in the packaged food industry, and it doesn't seem like they're handling it any worse than any other company has.
Look at Chipotle for instance, they are dealing with similar contamination related problems.
My point was that the company ultimately aggressively addressed the problem head-on and very well may have saved the company. The public has no long term memory. Let's compare notes in 2018.
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbe...
[1] I didn't stop going because of the incident, I stopped going because I stopped doing what I was typically following with lunch at Chipotle.
The idea of using A/B testing for food safety testing is horrifying.
Do you actually think anything bad will happen if you ate for a month sans one micronutrient will permanently damage you?
Well, a lot of folks would like to see a bit more care paid attention to the entire process. This isn't the first time Soylent has shipped potentially dangerous product.
Not long ago, they shipped their new bottled formula to folks, and it arrived covered in mold! Their snack bars have made people violently ill, and now their powder too. Every product Soylent makes, is making or has made people ill.
Soylent has practically zero quality control/testing, and doesn't have on-site staff dedicated to ensuring their product is safe. They send out a few carefully selected samples to an external lab, but that's far from continuous testing of the product rolling off the line.
Some might attribute it to the "silicon valley" mindset Soylent has. "We'll disrupt the food industry - but we won't bother to learn what it takes to produce uniformly clean and safe product".
There's good reasons the "big guys" spend so much on lab personnel and equipment. If people all around the world started getting sick from Coca-Cola, it wouldn't be good - to say the least.
Edit - Adding sources:
[1] http://motherboard.vice.com/read/soylent-20-shipments-were-d...
[2] http://arstechnica.com/science/2016/10/reports-of-violent-vo...
[3] http://www.latimes.com/business/technology/la-fi-tn-soylent-...
[4] https://news.ycombinator.com/item?id=12812730
[5] https://www.youtube.com/watch?v=t8NCigh54jg&feature=youtu.be...
FWIW, the ingredient in question is "generally recognized as safe" by the FDA: http://investors.terravia.com/releasedetail.cfm?releaseid=89...
Sources are well known, a quick search turns them up[1][2][3]. The testing procedure has been disclosed by Soylent during their last debacle, and there was discussion here on HN[3][4].
I used to buy Soylent myself, started at version 1.5 (powder in the bag). But come on, this sort of thing is seriously not OK. You need better quality control, and you need better (and more rapid) testing of product as it rolls off the line. Hunt and pecking clearly isn't getting it done, and problems are slipping out under their noses. It's people's health - nothing to joke at. "Move fast; make people sick" isn't a good mantra.
> FWIW, the ingredient in question is "generally recognized as safe" by the FDA
Soylent has no real idea if that ingredient was the culprit (and from the FDA's classification, it seems reasonable to suspect that ingredient is not the problem). For all anyone knows, it could be a combination of ingredients, or not an ingredient at all, but rather contamination in the manufacturing process.
[1] http://motherboard.vice.com/read/soylent-20-shipments-were-d...
[2] http://arstechnica.com/science/2016/10/reports-of-violent-vo...
[3] http://www.latimes.com/business/technology/la-fi-tn-soylent-...
[4] https://news.ycombinator.com/item?id=12812730
[5] https://www.youtube.com/watch?v=t8NCigh54jg&feature=youtu.be...
Users should expect hiccups.
This is not the same for a bulk of consumer restaurants.
Right on their index
† For example, milk brand FairLife boasts on its website about "changing the face of the dairy industry through cutting edge innovation." This is in reference to using 22-year-old dairies as their suppliers. Nobody understands it to mean that FairLife might make you sick.
They expect you to get that point based on the price.
Advertisers are simply not going to do what many of these HN comments are demanding. This isn't a tech app, this isn't a linux distro. This is a general consumer facing product.
They don't have an abnormal rate of sickness and they aren't selling people fish oil. They're using experimental products, which they are up-front about, and have experienced setbacks because of that.
A food product that pleases this community would never make it to market or be profitable.
I thought you said it was clearly an experimental beta. They can't have it both ways, where they get a pass for any problems they encounter because it's experimental and not fully beta-tested (and thus not yet ready for general consumption) and they get a pass on vague marketing because it's a general consumer-facing product (which means it's considered "ready" for the general consumer).
> They're using experimental products, which they are up-front about
No, they aren't. That is the entire point I was making in the comment you're replying to. Their marketing doesn't claim to be any more "experimental" than the countless other brands that call themselves innovative.
I don't mean to harp on Soylent, because I mean, I'm not sure how many people were aware that this allergy even existed. Stuff like this happens even to much larger companies. But I think it's reasonable to hold them to the same standards as any other company producing food for the general market, not treat them as though they're in some hazy "public beta food" state that grants carte blanche.
Despite this hiccup I'm glad they are making the attempt to be able to feed the world a well balanced diet (isn't that the plan?).
Other food manufacturers specialise in trying to poison you in the longer term with salt, sugar, flavour packs, fructose, "low fat", MSG, anemic vegetables, mercury tuna and antibiotic meat.
I had to read that twice before I understood that you didn't mean diaphragm contractions; I was really scratching my head as to why soylent users should expect hiccups!
But there seems to be a weird sort of vitriol in the reaction here that doesn't seem like it happened to Chipotle. Perhaps because people see it as an example of the overconfident arrogance of 'tech people'. I'm not sure. But it seems deeply misguided to me.
Yes, something has gone wrong. Yes, they are having trouble figuring out exactly what it was. But so did Chipotle. So do lots of other food companies when things like this happens. Would it be great if this didn't happen? Absolutely. But it's not unprecedented and it isn't at all clear to me that their processes and controls are substantially inferior to the industry standard.
And secondly, they market themselves as a sort of radical new approach to food. They expressly cultivate that image of transformation and self-experimentation. Anyone willing to use a product like that should be more tolerant of bugs than average, IMO. If I got sick from Soylent I might stop drinking it, but I wouldn't say they shouldn't have made the thing in the first place.
However, their process is supposed to decrease the number of issues not increase it.
And I don't think you can extrapolate from a single incident that their process has increased the number of issues. You need more data than that to make a claim of that sort.
But Soylent is supposed to be consumable on a daily basis, so long-term effects are important. Remember the documentary Super Size Me, which tested long term effects of food from a certain fast-food restaurant? [1]
This suggests not that they were careless in choosing their formulation or research, but that there was an error in the manufacturing process. This is something that can happen to any company, and has many times. Should they fix it? Yes. But I don't think they should be held to a higher standard here than anyone else.
My feeling? You want to beta-test that with your health, I won't stop you, but I won't join you either.
You don't need to chug slurry 24/7, or eschew all carbs to achieve it. Avoid too much of any one thing, avoid too much processed crap (not because it's inherently bad, but because it's usually loaded with salt and sugar), and learn to cook. It's hardly a science, but you have large historical samples of people living that way, compared to a couple years of someone telling you that you can spend the rest of your days drinking the latest gray sludge.
Ignore the bulk of nutrition "research" which is after all, crap, and focus on the few things that are relatively sound. High fiber, healthy weight, good blood levels, get your nutrients. It's not that hard.
FWIW, on the topic of healthy weight, the Soylent forum has many anecdotes of people who have used the product to lose (or gain!) weight because it allows them to easily count calories without having to spend time scanning products into MyFitnessPal every day and weighing all of their food.
"Eat food, not too much, mostly plants."
And:
"Don't eat anything your great-grandmother wouldn't recognize as food."
A better one might be "Don't eat anything someone's great-grandmother wouldn't recognize as food"
Slightly OT: in regard to „long-term“ effects of food/diet, I am curious what you consider long-term? Is long-term a defined timeframe? Is it 1 year, 10 years, 1000 years (multiple generations)?
You can actually get a balanced daily diet out of mcdonalds if you ask for unsalted fries and get one of their salads once in a while.
Honestly sodium aside the only thing you need to do not to over eat at MC is to get water instead of soda and just regular sized burger.
It will be around 600-700 cals per meal with fries which means you can eat 3 of those a day and maintain weight or even lose some depending on your age, sex, bodymass and daily regiment.
I did this myself around the same time as Super Size Me for a handful of reasons, none of which were to prove a point. I had good results from it. Would I have been even better off if I wasn't eating fast food for every meal? Probably. But I certainly wasn't worse off for eating that way and it scratched the itches which led me to that path in the first place.
I have to agree with the above poster. I don't understand the hate directed at Soylent, and I don't understand what folks expect them to do. The company is very transparent as well, which is exactly what you'd hope for a company trying to develop a product like this. In many cases, the folks who say the problem Soylent is tackling is borderline impossible are the same ones who expect them to find a perfect formula right out of the gate and see any stumbling blocks as vindication that the whole effort is doomed. These expectations seem grossly at odds to me.
For what it's worth, many people absolutely do eat restaurant food on a daily or nearly daily basis. In the past year of eating a mixture of food from restaurants, home-cooked meals, and Soylent, I've only ever gotten sick (severely so, at that) from restaurant food.
Also, as for that documentary, he just lived off fast food for a month, right? That's hardly long-term. Plenty of folks have effectively repeated exactly the same experiment with Soylent many times over at this point. He also didn't just eat fast food, but intentionally overconsumed (hence the title of the documentary), which is quite contrary to the purpose of Soylent (given that each bottle is just 400 kcal).
The advertising shows combinations of items, the staff offer upsizing for a deal, etc. Their business model clearly takes advantage of upselling and impulse buys.
SSM is a story about what happens to someone who doesn't know any better and just goes to the convenient restaurant, eating the standard portions they sell. It's best viewed with that other documentary, about the guy who got skinny eating at McDs (and exercising!). It's not (strictly) the food that does it, but the portions and lifestyle it encourages.
Except you also have more accumulated debug time/expertise in a typical restaurant. Soylent tries to do a lot of things from first principles that otherwise people have spent many years building: food supply chains, logistics, recipes, kitchen procedures, etc.
Bringing it back to a code analogy, too, most restaurant food is "naturally" a more loosely coupled component model and it is easier to isolate components when debugging (no mayo, hold the lettuce), whereas Soylent is very tightly coupled and it shouldn't be surprising that it may suffer some of the same maintainability concerns in the long run.
Soylent using experimental ingredients in their products and finding out that they are irritating some users is not the same thing.
If a restaurant told me they used all sorts of "new" industrial ingredients than I would likely balk. I would not want to be in on that beta program.
Especially since, you know, it's likely they are pursuing new ingredients all the time to improve their margins, not the food quality, taste or nutrition.
I am sure it has changed over the years but I still have vivid memories of the rodents that ran around the original warehouse they mixed soylent in. It was a joke. They had a bunch of randos mixing powders haphazardly and no sense of proper food prep/sanitation. It was scarier than some of the operations that supplement manufacturers run. I am sure its changed but it blows my mind that this is classified as an ambitious project.
Edit: Here is the video. https://youtu.be/t8NCigh54jg?t=5m50s
Commercial food prep facilities obviously should be held to higher standards, but this facility was basically the equivalent of doing it in their garage for test batch purposes, which I doubt you would bat an eyelash at.
I don't care about the standards they had as a startup before they had a commercial product. I care about the standards they have at the facilities creating the product I would be purchasing.
Later, he goes on to claim that no one is lacking clean water around the 12:30 mark, seems like this CEO is just aimlessly spewing bullshit with no facts to back up what he claims.
Really? It seems to me like it's Ensure for computer programmers.
It's intolerably sweet (comes in chocolate, vanilla, strawberry, and butter pecan). There's no option for people who want a meal replacement, not dessert.
It gives me indigestion every time I drink it.
I switched to Soylent because it's a better product than Ensure.
I have never understood why people think Soylent is doing something so interesting. It is essentially baby formula for adults. And its not like the nutritional requirements of infants are any simpler than adults. The formula industry has existed for decades and has generally done a good enough job of producing products that are able to make up 100% of a human's diet.
Food is a pretty inefficient thing. In terms of the time we spend consuming it and the resources expended in its production. Soylent is a first step towards a solution to those problems. The theoretical efficiency gain is very high. Of course, Soylent won't achieve that, but the idea is alluring.
Personally, I don't want to drink Soylent for all or even most of my meals. I drink it 1-2x per week. I generally feel better after drinking it than after eating a meal, and i'd say say Soylent is healthier than the average meal i'd make for myself otherwise.
Aside from that, it's fast, cheap, stays good for a long time and requires no cleanup. All that doesn't mean it's going to change the world, but it is a nice addition to my palette of available foodstuffs.
Hum... Do you know of any other way to do health research?
Personally, I'm not sure they've failed that, but it shouldn't be allowed under the guise of calling it health research.
Maybe I'm being pedantic, but Soylent is not a protein drink. It's primarily a carbohydrate drink.
[1] https://en.wikipedia.org/wiki/Soylent_(food)#Ready-to-Drink
I've drank something like 40 bottles of Soylent (which are, so far presumably safe) and they have helped me replace a lot of fast food. Never had problems with them until I started getting nauseous and now I can't drink it anymore.
With all these news about people getting sick, I feel a bit silly having beta tested stuff with my own body. And they definitely have lost at least one customer here.
But I'm still happy to see them experimenting with such a product. I still want this to happen, I will just not beta test it myself.
why aren't any of the very many other products that have existed for years been good enough?
Reminds me of fungal protein, aka quorn aka mycoprotein. They were advertising it as the next big thing in protein sources. Its also grown by fermentation. If you google it, there are safety concerns.
Thanks for getting me to take a look at Quorn safety. I've been eating it for years, and continue to. Even though I am no longer really a vegetarian I enjoy Quorn products more than chicken based products since Quorn has better product consistency (not fat or gristle bits) than animal sources.
In 2013, he raised capital to turn his full attention to Soylent, which he named after the science fiction novel that served as the basis for the 1973 movie featuring Charlton Heston as a detective who discovers that a new type of food called Soylent Green is made of people.
..certainly doesn't help.
It's not even a suggestion to drink it once in a while, when you're indeed unable to eat something else. It's an invitation to replace all meals with a prepared drink.
It feeds on, and enables, the perpetually-busy/all-nighter culture of SV.
At least, that's how the marketing is hitting me.
better?! you've just said yourself:
>people are still willing to buy this product after it made them sick.
you can't do better than that :) They basically hit the same "hi-tech/advanced/futuristic" bullseye in the heads of today youngsters that Campbell soup and other highly processed food industry hit 50+ years ago.
At the same time, let's not pretend that every meal is a leisurely repast shared with friends or that there isn't a massive industry to deliver pre-made food and prepared food at various levels going back decades. To the degree that Soylent replaces a Big Mac or a frozen burrito it's hard for me to see it as the end of civilization. Even if I also think that people should make the time to cook a relaxed meal at least some of the time.
Someone has to be the first to gather the data.
How else are you going to find 1:10000+ problems?
There are other safe sources of omega 3's.
edit: Harvard health seems to even disagree with themselves: http://www.health.harvard.edu/staying-healthy/why-not-flaxse...
Keeping the product vegan is an image choice that many similar companies take.
[1]: http://www.clinicalnutritionjournal.com/article/S0261-5614(1...
Disrupt. Move fast and break things. Iterate iterate iterate. Fail fast. This may be okay when you're making a better spreadsheet, but not everything can be a startup.
"Soylent is not in violation of any product-safety standards or requirements, and is manufactured in FDA-approved facilities that follow federally regulated current Good Manufacturing Practices (cGMP)."
Source: https://faq.soylent.com/hc/en-us/articles/204197379-Californ...
http://www.fda.gov/Drugs/DevelopmentApprovalProcess/Manufact...
/s
Things that are going into my body should not be rapidly developed and released. It's slightly different than Facebook launching a new feature that may or may not break.
I'm drinking it for two months now and I'm happy with it. Very convenient, fair price, available in a vegan & gluten-free version and it tastes okay-ish (like oatmeal).
P.S.: I'm not affiliated with this company in any way, just a happy customer.
Perhaps the name of the product is more on-point than we realize...
I would imagine their brand is already trashed.
AlgaVia uses "microalgae", which, according to Wikipedia[1] are plants.
"Higher" here to me implies microalgae are also plants, otherwise the qualifier isn't needed.
The article for "algae" says: "No definition of algae is generally accepted. One definition is that algae 'have chlorophyll as their primary photosynthetic pigment and lack a sterile covering of cells around their reproductive cells'. Some authors exclude all prokaryotes thus do not consider cyanobacteria (blue-green algae) as algae."
So it seems a little silly to me to split hairs about whether algae are plants in an popular audience news article about a food product.
Here is what all the off topic discussion will be:
Person1) "What is so hard to understand sheeple?! Soylent isn't for all your meals, just ones that you are too busy to eat. Also, it has all the vitamins you need not like all those thousand other bars/drinks!?"
Person2) "I'd rather move to the bottom of the ocean than buy Soylent. Why would you ever skip a meal?! Capitalism is the root of all evil including making me miss my dinner!"
Folks, we all come at food differently, it's a very personal thing. Just because you feel this way about food, does not mean we all do. It's like people that stand or sit when they are wiping after going #2. We all coexist just fine and none of us know that there is really any other way and are astounded when other people are different.
Chill, people, chill, it's food.
I suspect that the same is true here. The population at large has a very poor level of education about food, and Soylent seeks to exploit that very large business opportunity.
I would prefer to see more people with an understanding of healthy eating and cooking.
We have a general education crisis going on in the United States. We've got some of the best propaganda in the world, and it's making us sick.
I have seen an awful lot of baseless appeals to nature and tradition though, both of which are indicative of low intelligence.
It's hard to prove any food healthy or unhealthy, but one of the main premises of healthy eating is prefering fresh ingredients over highly processed food. The studies which support that view are large-scale and wouldn't be able to point to a specific problem with Soylent, but undoubtedly Soylent is very much on the processed side in the spectrum of foods.
Conceptually, the advantages of a product such as Soylent includes long shelf-life, reducing the frequency and time needed to shop food, offering healthy fast-food meals, having a lower carbon footprint and being more sustainable than regular food, reducing the time spent preparing food, being cheaper than other sources of ready-made food (with basis in my own budget). These are not trivial advantages if fully realized, and it seems reductive to reduce the advantages of Soylent to just being a product for people poorly educated about food.
> I would prefer to see more people with an understanding of healthy eating and cooking.
I believe most people who eat healthy basically just follow hand-wavy norms and guidelines about what is considered healthy, e.g. include fish and vegetables in your diet (simplified). Once someone actually tries to engineer a complete diet such as Soylent it becomes apparent how hard it is to guarantee rich completeness. However, in the long run I believe the engineering approach, based on scientific input, is more likely to result in a proper diet. Especially when in the long run a "Soylent version X" can be based on a closed loop with personal body telemetry and customized food mixes based on these sensor readings.
Just as trends in the computer industry have been largely led by power users, there are also food "power users". These are people who save time cooking with new equipment (powerful blenders, sous vide, etc), have high quality, freshly-picked food delivered in weekly boxes, have convenient herb gardens, etc. There are more innovations on the horizon (Farmbot, Cinder, etc).
Of course, Soylent is still much faster, but I think these "power users" will close the gap in convenience faster than Soylent can close the gap in quality.
We still have people with poor level of education on programming and computer, yet company keep making more accessible PERSONAL COMPUTER for people to use.
Back in the 1980s, only a small group of elite users had access to workstations built by companies like SGI, which had advanced graphics beyond anything the average person would know. Many people couldn't type and had secretaries to do it for them.
Nowadays, there are millions of people who know how to use advances tools like Photoshop, every computer is essentially a workstation, and some people even want to see every child learning how to code.
Food literacy and kitchen equipment are going on the same trajectory, and I'd put my money on the food startups that cater to the high end of the market, which will eventually been the mainstream.
It's not rational to judge an entire area or economic movement on the merits of a few, high-profile companies that are working on products that seem to be straight out of the movies (self-driving cars, addictive ad networks, virtual reality porn, gov spy software, futuristic milkshakes) but it's exciting so it's what people do.
Nobody cares about the food aspect. Think one layer deeper - it's SVs brand, and, inextricably, "technology"s brand - yes that includes computers, servers, CRM software, virtual machines, the actual stuff that people on this website do and no it doesn't make any sense to link this stuff to Soylent's energy bars - that comes under attack every time one of SV's brand leaders is found to be harming people rather than helping them.
Seriously though, how can a food supplement (sorry, meal replacement) company expect to prosper with a brand based on a sci-fi movie about cannibalism?
I've talked to quite a few people about Soylent and I've said "you know, like the movie" and most of the time they have no idea what I'm talking about.
The name is appropriate in the context of the movie, although I would have never chosen it.
Only if you don't see a problem with buying from a company whose other product lines include ground up paupers.
The name is like a stupid teenage joke which somehow managed to survive onto packaging.
Also it's objectively ironic that the problem is related to algae, which is commonly green.