Everyone loves to recommend Chromebooks to older/less digitally literate people, and they're right to do so in most situations. However Chromebooks have one huge downside that makes them non-starters for some of that demographic: Printing is a no-go.
And don't tell me about "Google Cloud Print." Cloud Printing requires a PC or Mac connected to the printer and a copy of the Chrome browser running. In this scenario we're trying to replace a PC or Mac, not add to them, so Google Cloud Print is a non-starter.
Ultimately people who quickly jump on the Chromebook recommendation need to find out first if printing, even rarely, is a requirement. For a lot of people I've tried to move over to a Chromebook, it has been the single thing that killed the entire project.
Printing in general is a huge hole in Chromebook's offering.