"Life is not 'easy to use'" such a great statement, in reference to software that panders to the impatience of most consumers, and their desire for constant stimulation. It reminded me of the programs I use which were _not_ initially easy: Emacs, gnuplot and LaTeX, but after investing some time to learn them, I realized that they're some of the most productive and well designed programs I've ever used. Great article, or dialogue rather.