Each time I had it replaced apparently it extended the warranty for 1 more year.
The laptop scorched a mark in my table.
The charger exploded and scorched my carpet. They wouldn't exchange it until I told them I would send my bill for the carpet as well....
I didn't buy a Dell again for 8 years...wonder what is going to happen with this one.
Do you happen to have a link stating this?
I only found http://europa.eu/youreurope/citizens/consumers/shopping/guar... but it doesn't say exactly what you say.
http://europa.eu/youreurope/citizens/consumers/shopping/guar...
Per country you'll see that eg. Germany and Greece reset the warranty period after repair/part exchange but Czech Republic and UK don't. As I come from a country that does reset the warranty period I wrongly assumed it is part of the EU regulation.
Bottom line some countries respect the consumer more :)