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I pay for O365 but barely use the web apps. Google's losing IMHO because web apps suck, simple as that. Yes every once in awhile I'll fire one of them up because I need to check something and then 30 seconds later I'll remember why I never use them; slow, clunky, unstable.

Native apps forever (or until the infrastructure is built out more at least.)

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And if you have something like a Surface, the native apps have great inking support. Just open up a Word doc, sign it and send it back. The web apps are nice in a pinch, but I find that they have these (probably intentional) shortcomings that make them fall short of doing real day-to-day work. For example, no format painter in Excel Online. That doesn't make any sense to me and these features should at least be available to paying customers.

I'd imagine it's about half intentional, half limitations of the platform. Doing some of the stuff that Excel does in a browser would be maddening.

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